Why Investors Fail

August 2002

The past two and a half years have been financially devastating to many investors. Equally devastating has been the change in our culture. First – we endure a horrific terrorist attack, changing our lives forever. Then we endure the fallout of corporate greed as we watch accounting scandals rattle the foundation of capitalism. In the words of Chicken Little, “The sky is falling, the sky is falling.” Everyday our office fields calls from nervous shareholders or befuddled potential investors wondering if now is the time to “buy” or the time to “bail”.

So – what is the best answer? Unfortunately, there is no perfect answer. The ultimate decision may differ dramatically because it depends on what you are trying to achieve in your portfolio, your age, your employment situation, and on other variables. But if I could generalize for all my investors, I would tell them, “Remain calm,” or “This too shall pass.” Just five years ago, many investors threw every penny they had into any company with a dot com after its name. Their investment was not based on quantitative analysis or scrutiny, nor did it matter whether the company they were investing in had any customers or revenues. How far we have come. I believe the answer lies deep with each individual investor, and it is the reason that most investors are currently experiencing the worst stock market returns of their lives.

Perhaps the most counseled and also most difficult rule for investors to follow stems from the old adage "a watched pot never boils". What I mean by this is if you watch your investments every day, and your goal is long-term growth, you will go crazy waiting for your portfolio to reach its intended goal. We are constantly reminding people to keep in mind their long-term goals, which can be difficult to do in these markets. But you as an investor already do it outside the stock market without even thinking about it. For instance, when you purchase a home you do not get a monthly statement that illustrates the amount your home's worth. You don’t open the paper each day and review the “price” of your home. You live in your investment and it is tangible. This helps you keep your long-term discipline and focus, it's what keeps your emotions out of the decision-making process. But with stocks or mutual funds, most investors become frustrated, scared and upset when they open their 401K statements or read the share price of their investments in the paper and those investments are not going their way.

I think that the investors who are “failing” and driving this bear market are in basically two categories: those who invest out of fear, and those who invest out of greed.

Fear can work against an investor in both bull and bear markets. As investors, all of us fear losing our money and we fear missing out on the next big thing. Most investors end up losing their long-term perspective and give into their fear. I believe this is why recent market behavior is starting to show signs of a classic capitulation. During the technology mania, most news was interpreted positively, and right now, most news is interpreted negatively. But remember, historically bear markets finish in a flurry of selling and it is exactly at that moment of surrender that the bell rings for the next bull market. The ability of any investor to control their fear and replace it with long-term moderation will determine his or her success in the market.

Other investors get “greedy.” They want fast returns and they want them today. Greed is the combination of overconfidence and a desire to achieve profitable results in the shortest amount of time. When things are going our way, we predict it to be correct and we tend to “double down” taking on more risk than we probably should. I believe this kind of risk taking caused the market to fall in 2000. Investors who succumb to greed are like gamblers. The problem with gamblers is that once they start to lose money many of them try the "chase their losses". What I mean by this is they take greater risks in an attempt to "win" back their money. These risky bets in turn often develop into serious financial losses.

So what should the average investor do? We continue to believe that if you buy quality companies that present real value, have real customers, and operate real businesses, eventually the market will realize that the selling in these companies has been overdone and the quality names will rise to the top. Most individual investors fall into the trap of buying high and selling low- they buy when a stock or fund is “hot” and expensive only to be disappointed in the short-term returns and sell when that same “hot” product is at it’s low. If there has ever been a better time to maintain long-term vision and not be carried away by the mania of the stock market we can’t think of it. Our funds have done well historically because we have maintained our focus and not let our emotions impede our investment strategy. We remain committed to finding our shareholders exceptional values in companies we believe will outperform the market on a historical basis, and we refuse to deviate from that strategy. I believe commitment to both an investment strategy and a well-defined long term goal will allow any investor to succeed in shaping his or her own financial freedom.


<-- Back to Commentaries

   

The Hennessy Funds are distributed by Quasar Distributors, LLC.